Absolutely not; you always have a choice as to whether or not you want to proceed with a date. Having said that, we would always encourage you to give a date a go, even if you’re not 100% convinced from the photographs or information that they are a good match. We know for a fact that many successful relationships begin with a little uncertainty on one or both sides.

Although we will always do our best to support you as you arrange and go on dates, all members must take responsibility for their own safety. We have created a short dating safety guide, which we advise all members to read. Our team will not normally be contactable outside of working hours.

Full details of how our matchmaking service works can be found on our How we can help page. If there is anything you’d still like to know, feel free to get in touch.

Absolutely. When you join we will ask for the names (and dates of birth if you know them) of anyone with whom you would not like to be matched. This doesn’t necessarily have to be an ex-partner.

Yes, although we concede you are reading this online! Letting you know about our matchmaking services and events is the full extent to which we interact online. Your dating experience will take place entirely in the ‘real world’, from meeting our matchmaker to making contact with potential dates. Most of our clients have tried and been disappointed by online dating, and we offer a refreshing antidote to everything that can be difficult about using websites and apps.

If you don’t want to meet people we match for you, we will ask you to wait as new members are joining all the time. However, we would always encourage you to go on a date, as it is not usually possible to get a good impression of somebody without meeting them. Once you have joined as a member, you will not be given a refund if you decide not to go on any dates with potential matches we find for you.

We are based in East Anglia, primarily covering Norfolk and Suffolk. If you live elsewhere in East Anglia and are willing to travel then we will consider your application. Please bear in mind other members have joined on the understanding that potential dates will live in fairly close proximity, so your location could affect the potential number of matches we find for you. Your location is not just important for initial dates, but also for how it could affect the potential for a successful relationship. Registration meetings will normally take place in the Norwich area or can be done by video call. However, we will be visiting other major towns to interview people on certain dates.